{"id":13386,"date":"2025-08-25T13:42:05","date_gmt":"2025-08-25T13:42:05","guid":{"rendered":"https:\/\/www.mundovideo.com.co\/en\/?post_type=america&#038;p=13386"},"modified":"2025-08-25T13:42:05","modified_gmt":"2025-08-25T13:42:05","slug":"national-gambling-helpline-remains-active-despite-contract-battle","status":"publish","type":"america","link":"https:\/\/www.mundovideo.com.co\/en\/america\/national-gambling-helpline-remains-active-despite-contract-battle\/","title":{"rendered":"National gambling helpline remains active despite contract battle"},"content":{"rendered":"\n<p>The <strong>1-800-GAMBLER helpline<\/strong>, the nation\u2019s best-known support line for problem gambling, remains fully operational even as a contract dispute between the <strong>Council on Compulsive Gambling of New Jersey (CCGNJ)<\/strong> and the <strong>National Council on Problem Gambling (NCPG)<\/strong> plays out in court.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/www.mundovideo.com.co\/wp-admin\/about.php\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"700\" src=\"https:\/\/www.mundovideo.com.co\/en\/wp-content\/uploads\/sites\/2\/2024\/08\/multigame-diamod-III-700-eng.jpg\" alt=\"\" class=\"wp-image-9622\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.mundovideo.com.co\/en\/wp-content\/uploads\/sites\/2\/2024\/08\/multigame-diamod-III-700-eng.jpg 700w, https:\/\/www.mundovideo.com.co\/en\/wp-content\/uploads\/sites\/2\/2024\/08\/multigame-diamod-III-700-eng-300x300.jpg 300w, https:\/\/www.mundovideo.com.co\/en\/wp-content\/uploads\/sites\/2\/2024\/08\/multigame-diamod-III-700-eng-150x150.jpg 150w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p>The three-year licensing agreement that allowed NCPG to manage the helpline nationwide expired on <strong>May 31, 2025<\/strong>. Since then, both organizations have failed to agree on new terms. CCGNJ accuses NCPG of rejecting its renewal proposal, while NCPG insists the new terms would compromise the quality and consistency of services provided to callers.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"507\" src=\"https:\/\/www.mundovideo.com.co\/en\/wp-content\/uploads\/sites\/2\/2025\/08\/national-gambling-helpline-remains-active-despite-contract-battle2.jpg\" alt=\"\" class=\"wp-image-13389\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.mundovideo.com.co\/en\/wp-content\/uploads\/sites\/2\/2025\/08\/national-gambling-helpline-remains-active-despite-contract-battle2.jpg 768w, https:\/\/www.mundovideo.com.co\/en\/wp-content\/uploads\/sites\/2\/2025\/08\/national-gambling-helpline-remains-active-despite-contract-battle2-300x198.jpg 300w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<p><a href=\"https:\/\/www.mundovideo.com.co\/en\/america\/new-jersey-online-casinos-have-produced-1-39-billion-in-revenue-through-june-which-is-a-new-record-halfway-through-a-year\/\" target=\"_blank\" rel=\"noreferrer noopener\">New Jersey online casinos have produced $1.39 billion in revenue through June, which is a new record halfway through a year<\/a><\/p>\n\n\n\n<p>To prevent any disruption, NCPG filed for a <strong>temporary restraining order<\/strong>, which a Mercer County Superior Court judge granted. The ruling ensures the hotline will continue operating at least until <strong>September 3<\/strong>, when further hearings or arbitration may take place.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"752\" height=\"423\" src=\"https:\/\/www.mundovideo.com.co\/en\/wp-content\/uploads\/sites\/2\/2025\/08\/national-gambling-helpline-remains-active-despite-contract-battle3.jpg\" alt=\"\" class=\"wp-image-13388\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.mundovideo.com.co\/en\/wp-content\/uploads\/sites\/2\/2025\/08\/national-gambling-helpline-remains-active-despite-contract-battle3.jpg 752w, https:\/\/www.mundovideo.com.co\/en\/wp-content\/uploads\/sites\/2\/2025\/08\/national-gambling-helpline-remains-active-despite-contract-battle3-300x169.jpg 300w\" sizes=\"auto, (max-width: 752px) 100vw, 752px\" \/><\/figure>\n\n\n\n<p><em>CCGNJ\u2019s executive director <\/em><em><strong>Luis Del Orbe<\/strong><\/em><em> reassured the public: \u201cAbsolutely not. The helpline is not going to be interrupted or go offline.\u201d<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"750\" src=\"https:\/\/www.mundovideo.com.co\/en\/wp-content\/uploads\/sites\/2\/2025\/08\/national-gambling-helpline-remains-active-despite-contract-battle.jpg\" alt=\"\" class=\"wp-image-13390\" srcset=\"https:\/\/www.mundovideo.com.co\/en\/wp-content\/uploads\/sites\/2\/2025\/08\/national-gambling-helpline-remains-active-despite-contract-battle.jpg 1000w, https:\/\/www.mundovideo.com.co\/en\/wp-content\/uploads\/sites\/2\/2025\/08\/national-gambling-helpline-remains-active-despite-contract-battle-300x225.jpg 300w, https:\/\/www.mundovideo.com.co\/en\/wp-content\/uploads\/sites\/2\/2025\/08\/national-gambling-helpline-remains-active-despite-contract-battle-768x576.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p><em>Meanwhile, NCPG spokesperson <\/em><em><strong>Cait Huble<\/strong><\/em><em> emphasized the national stakes: \u201cWe remain committed to preserving the integrity of the helpline and ensuring consistent, high-quality care for anyone seeking help.\u201d<\/em><\/p>\n\n\n\n<p>The <strong>1-800-GAMBLER line has been active since 1983<\/strong>, providing 24\/7 confidential support and referrals. Despite the legal wrangling, both organizations agree that uninterrupted service for people struggling with gambling problems is the top priority.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>NCPG spokesperson Cait Huble emphasized the national stakes: \u201cWe remain committed to preserving the integrity of the helpline and ensuring consistent, high-quality care for anyone seeking help.\u201d<\/p>\n","protected":false},"author":1,"featured_media":13390,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","format":"standard","meta":{"inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[],"tags":[1458,947,105],"class_list":{"0":"post-13386","1":"america","2":"type-america","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"tag-america","8":"tag-responsible-gaming","9":"tag-sports-betting","10":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - 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