Online gambling platforms all across the US were effectively taken offline on Thursday night due to technical difficulties at the geolocation technology provider GeoComply. New Jersey platforms were the most impacted by the outages, with issues also reported in Nevada, Oregon, and Indiana.
The outages lasted for about an hour; the problem was pinpointed as trouble with the communications systems at a GeoComply datacenter. The company tweeted Friday about the outages: All of the affected platforms appear to be fully operational since Thursday’s outages.
Online casinos, sportsbooks, and poker rooms felt the impact of the outage. Online poker sites had the problem of having to decide whether to pause tournaments or allow players to be blinded off in the hopes that things would resolve themselves quickly.
With rumors circulating about a possible cyber attack, a GeoComply spokesperson confirmed that this was not the case, saying: “The incident was a completely isolated internal network issue and in no way was it a cybersecurity vulnerability.”
The geolocation services of GeoComply integrate with most regulated mobile gambling products that people can download across the country. If someone wants to use a gambling platform on a desktop computer, they need to download the GeoGuard extension.
This type of technology allows operators to precisely determine where the gambler is when trying to place a wager. This ensures that people are not able to place bets when they are outside of state lines. In recent years, GeoComply has had very few problems as the US online gambling market has dramatically expanded.
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