When it comes to the relationship between businesses and regulators, it is crucial to maintain an open dialogue. The communication between operators, suppliers, and the authorities there have been refreshingly fluent, and the result is the open and competitive environment we now see.
Coljuegos’ agile response to the COVID-19 outbreak has moved to regulate products such as virtual sports to help the industry continue to drive revenue even amid the disruption to live sport.
The body continued to regulate online gambling products even amid the coronavirus crisis, with a framework now in place for scratch cards, bingo and live casino.
The move allowed the industry to continue driving revenue for the national economy at the time when it was most urgently required. In South America there are not too many regulated jurisdictions and it was the right step to bring a growing market under a regulatory regime and they found the best way to blend a healthy taxation rate with room for growth, so all parties, including the government, share in the success.


