Casino protocol COVID-19. The 5 of May at 4:50 in the afternoon Mundo Video with an urgent message sent to Coljuegos the biosecurity protocol to mitigate, control and carry out the proper management of the pandemic COVID-19 in casinos and gambling rooms, under file No. 20202300126822
“As part of the support that Mundo Video Corp gives to the Gambling Industry in the situation that the World is going through due to the pandemic of COVID-19, I send to you the suggested protocol for the management of the interaction in the Casinos and Gambling Rooms between players, dependents and all the personnel that could assist or collaborate in these sites ”detailed Mundo Video in the mail.
Mundo Video, establishes three focal points for the application of the protocol, the first is the provision for the necessary elements for the washing of hands of both staff or employees and players, second, social distancing and finally, as a third point, adoption and / or use of protection elements.
Among the measures that are recommended to be taken in the Mundo Video protocol are:
- Taking the temperature of the players, to guarantee that it is below 38 ° C when entering the casino. Otherwise the player's entry is not authorized. And continue to periodically take the temperature
- Mandatory use of face masks for everyone in the casino
- Food & Beverage must be double sealed and placed on a surface avoiding contact, when delivering
- Have hand washing and disinfection points inside the casino and ensure that the process is conducted every 2 hours.
- Blocking slot machines to guarantee that there is a social distance equal to two meters
- Adaptation slot machines and game tables with barriers that guarantee social distancing
These measures were created taking into account all the official guidelines that have emanated from the Colombian Ministry of Health the contribution of 52 operators, which is extremely valuable when dealing with front-line information; FG group company with more than 20 years of experience in the management of Casinos and Gambling Halls, and two renowned professionals in the area of Health and Industrial engineering also helped to build it.
The protocol suggest a Communication plan using announcements, banners, screens, monitors and even as the peripheral in the speaker system to: disseminate security measures and information on generalities and guidelines given by the Ministry of Health and Social Protection in relation to alarm symptoms, guidelines and protocols for preparation, response and attention to the presence of COVID-19 in the national territory, as well as in the departments where the casinos and gambling rooms are located.
- Provide continuous messages to all workers, customers, vendors, and in casinos and gambling rooms regarding self-care and active disinfection breaks. The importance of constant hand washing and social distancing (not hugging, kissing or shaking hands) should be reiterated.
- Disseminate to the working population of the sector, the protocols for the prevention of contagion of COVID-19 and for the care of suspected cases of contagion, in coordination with the Health Entities and with the advice and technical assistance of the company health associated.
- Establish information mechanisms to the clients in a visible, legible, timely, clear and concise way, through the means of diffusion available in casinos and gambling rooms, about prevention and attention measures.
- Conduct regular talks and trainings for workers, these activities must be carried out in groups of no more than five (5) people in casinos and gambling rooms and 2 meters away from each person if necessary and in person. or encouraging measures such as video conferences.
Other guidelines of the protocol are the cleaning process of restrooms, where the periodicity for cleaning and disinfection will be at least every 2 hours, within the bathroom a spreadsheet for the control of cleaning must be established defining the person responsible, time and date of the activity. (The ballpoint pen to sign the registry must be used by the person who performs the disinfection, ensuring that they are not loaned.)
The casino must create or establish a general committee for the prevention, mitigation, and attention of COVID-19, the members will be defined according to the establishment/casino and number of workers. So if the gambling room has between and or 2 workers one of them must be part of the committee, but if the rooms has more than 6 workers there is a need of 3 workers to be in the committee.
Among the responsibilities of the committee are the followings:
- Validate the measures taken and progress in the application of the protocol keeping track of the health of workers and customers in casinos and gambling rooms.
- Identify in casinos and gambling rooms vulnerable workers to provide the corresponding supports.
- Always guarantee that there are communication systems for reporting to the national or departmental line established by an alleged COVID-19 case.
- Participate and support the area of safety and health at work or designated person for monitoring and proper use of personal protection elements.
- Maintain communication between casinos and gambling halls and the operations centre regarding the measures and protocols taken.
In case of having a suspicious case inside the casino the protocol to follow is:
- Guiding and escort the unconfirmed symptomatic person to an isolated place previously defined in the gambling room, where they must wait the authorities. If the case is of a worker, the health entity where the employee is registered will validated in the registry of personal.
- The designated person in the gambling room must report the case to authorities and the corresponding health department so that they can assess their state of health, and determine if they should be send back home with preventive isolation for mild symptoms and in the In case of shortness of breath, pain in he/she must be transferred to a medical centre in an ambulance immediately.
- After the process done with the unconfirmed symptomatic person from the defined space, clean and disinfect with 70% alcohol or hypochlorite dissolved in water, doing it completely on all surfaces such as floors, walls, doors, windows, partitions, furniture, chairs, and all those elements with which the person has had contact.
The document names the CASINOAPP application that has been developed if Coljuegos wants to adopt it. Casino protocol COVID-19
We provide you with the complete protocol that we hope will serve as a guide for all casino operators or any body could need it , if Word format version it´s required please download HERE
