Added to the comments of Rihanna's weak presentation at the Superbowl 2023 intermission, the betting industry is talking about the resounding failure that Online betting places had during the event.
More than 40 hours after crashing during the biggest wagering event of the year, Caesars Nevada sports betting apps are still down with no timeline for a resolution.
Caesars Entertainment officials said Tuesday they are still working on restoring the William Hill and Caesars Sportsbook apps for NV sports betting after both crashed on Super Bowl Sunday, citing “system failure” issues with their “real-time data system.”
“We have pinpointed the cause of the system failure and are now working through the resolution with all of our available resources,” Kate Whiteley,
Las Vegas dark during Super Bowl
While the issue did not affect its apps in other states, it did affect in-person sportsbooks in Nevada that Caesars either owns or leases William Hill technology to. Those are all back up and running, according to Whiteley.
Caesars owns 16 properties with sportsbooks in Nevada, according to its website. The Venetian and Hard Rock Las Vegas are among several separately owned Las Vegas casinos that power sportsbooks with William Hill.
Nevada sportsbooks took $153.2 million worth of bets on the Super Bowl, a 14% decline from last year, according to numbers released Monday by the Nevada Gaming Control Board. The decline was not totally unexpected considering neighboring Arizona hosted the first Super Bowl in a legal sports betting state. Super Bowl handle tends to fluctuate year-to-year, as well, as Nevada sportsbooks saw lower handles in 2021 and 2019.
Caesars officials declined to get into why only Nevada was impacted, but the issue could stem from relying on older technology.
The company planned to transition all of it US sports betting properties onto Liberty, the company’s own fully integrated tech stack by the end of 2022. But Whiteley confirmed to LSR Tuesday that Caesars and William Hill Nevada apps still use the sportsbook’s legacy tech platform.
