I declare the real value of the purchase and support the statement with invoices sent by the respective merchants in order to pay the corresponding fee.

When merchandise enters Colombia, it must pass through customs in Bogotá. However, I have been repeatedly notified that the declared value is not real, that according to the official of the Dian (Colombian Taxes Authority) the product costs much more than what is declared. The fact of having a purchase invoice support does not matter, which is the point of view of the official who, by eye or looking at possible prices on the internet, puts a price on the merchandise.

Compare prices with different establishments without knowing if it was a special online offer or if in the punctual trade where the purchase was made handles a special price.

The official of the Dian with his superpowers and his global super knowledge of the market and international prices becomes a judge who determines the price of the products and says if it is different from the one that is supported by the invoices delivered by the trade.

Many times, it raises the price and generates a setback in the entire shipping process, generating cost overruns that have led me to think about abandoning the merchandise, although I have not finally done so.

I have not abandoned the merchandise on any occasion because perhaps that is the intention of the official: to give up the product he liked. The situation leads me to think that there is no other reason for a citizen like any other to make arbitrary decisions, without any argument, simply with his superpower as a Dian official. For me this is an abuse of power.

The citizen loses. In fact, I think that we always lose in this corrupt country, where public officials do not fulfill the competencies for the position and are not suitable to hold the positions.

I have visited several State entities and have managed to show that there are people who hardly know how to read and write, but they are friends of, brothers of, lovers of, and that is enough in this country to be blessed and lucky.

Problems with the income statement ...

The distrust of taxpayers towards the Dian and its computer services continues. In less than a month the entity's technological system has fallen twice and the protests, with good reason, have not been long in coming.

«It is unforgivable that the Dian" system falls "in the middle of the declaration of income. It cannot be that the system simply "falls" in the first year of a government that has promised the modernization of this entity and the digitalization of taxes to become more efficient. Although the reaction to such an insufficiency has been timely, it follows the air of distrust in the and its obsolete systems. », Affirmed the editorial of the newspaper La República on August 13, 2019.