The AGA Code of Conduct for Responsible Gaming was originally created in 2003, and since that it has worked toward establishing a steady and reliable approach to responsible gaming throughout all of the AGA’s gaming companies and member casinos. In an effort to heighten its commitment to responsible gaming, the American Gaming Association (AGA) recently released a new industry Code of Conduct for Responsible Gaming.
AGA’s senior director of gaming policy, Elizabeth Cronan, said, “Our commitment to responsible gaming has never been higher and that’s reflected in our updated Code of Conduct on responsible gaming. The AGA knows that responsible gaming is an issue that must be top of mind industry-wide for all employees, every day,” according to the press release. (READ SO: CASINO EMPLOYEE AMENDMENT, APPROVED BY OHIO)
The changes to the AGA’s Code of Conduct are reportedly aimed at increasing responsible gaming efforts by the industry, while also looking to build a stronger and more unified dialogue among industry stakeholders.
The Code is now applicable to all forms of gaming land based, mobile and interactive. In the past, it was primarily applicable to land-based gaming only.
The Code also includes new consumer protection measures, including enhanced transparency around casino game’s odds and payouts, enhanced transparency in advertising and ensuring that advertising or marketing will not misrepresent the probability of winning. (READ SO: NO UNDER 21 GAMBLERS ALLOWED IN NEVADA)
Ongoing responsible gaming initiatives by the casino industry and the AGA also include the development and distribution of educational materials; research into treatment and prevention methods; and training employees how to effectively deal with problem gamblers and put in motion responsible gaming initiatives.
The AGA, along with its casino partners, are also placing toll-free helpline numbers and educational material at casinos to provide players a way to seek additional information regarding responsible gaming, should they seek it.
