As from next week, a new Baloto operator will take the reins of the operation of the gambling game. Formed as a legal entity, under the denomination: Operadora Nacional de Juegos, the new company joined Gelsa, from Bogota, with Redcolsa, from Valle del Cauca, and will replace IGT, a company that arrived in Colombia more than 22 years ago and now says goodbye to gamblers.
In a statement issued to the public opinion, disclosed this Saturday, they emphasize that their activity will continue until May 24. Consequently, from the 25th of the same month, they will no longer be responsible for the content published on the website and social network accounts.
In that context, they point out that from that date, "requests, complaints, claims, complaints or suggestions (PQRSD) about Baloto must be processed with Coljuegos", which is the authority in the gaming sector.
The departing company is considered a heavyweight in the gambling industry. It is supplier of 37 lotteries in the United States and at least 30 other national lotteries in other countries.
In this way, IGT thanked the Colombians: "Thank you for your trust and for allowing us to be part of the history of the gaming sector in the country, an industry that provides decisive resources to the State and that generates employment and development", they concluded, a few days before closing the page with this game.
Several things will change
The entrance of a new operator of a game as famous in Colombia as the Baloto will undoubtedly bring several changes. One of them was recently announced by Empresas Públicas de Medellín (EPM).
The public services provided by this company will no longer be paid at the Baloto points, so it called on citizens to take this novelty into account, since "as from May 25, none of the transactions associated to public services with EPM, made through the Baloto collection channels and points, will be applied or credited to the invoices".
There are also expectations in Colombia for the changes that may be proposed by the new operators, with other conditions related to the game itself, or with the services provided at the Baloto service points.
