The process of interconnection through MET management systems is a reality that has come to help operators in the professionalization of their business.
Unfortunately, it is common to hear operators express their dissatisfaction regarding the service provided by their interconnection or "online" providers, phrases such as: "the accounts do not fit", "I got another requirement," or "the interconnection has screwed me up" They became routine for some operators.
Most worrying of all this, is that, in many cases, operators have not understood that management systems are an excellent tool, which if it is properly used can significantly improve the profitability of their floors to guide their decisions making process in the right direction.
Among indicators that a management system can offer is the net production, percentage of occupation of the rooms, ranking of games, models or denominations, number of billets received by denomination, etc.
The online management systems offer the operator the possibility of analyzing deeply the behavior of their rooms, all the relevant data of the machines are transmitted, stored and processed, it is only necessary that the operator, together with his work-group analyze this information and use it as a guide for operate.
The process of interconnection is a reality that operators must accept and take full advantage of the investment made, it should not be seen as a lewd process, on the contrary, it is a process that professionalizes the industry and at the same time, dissipates that smoke of illegality that has always perceived society when it comes to gambling industry, a fact that provides sectors such as banking the peace of mind necessary to embark on the financing of projects and banking of companies dedicated to this business.
However, for the system to work correctly, operators must commit to its parameterization and maintenance; This must be done in the form of trained personnel within their companies to operate and maintain the system, in charge of monitoring their operation and maintaining constant communication with the support staff of the supplier to minimize the risks of failures that affect their performance.
The operator should not limit himself to expecting that the Coljuegos tariff is always the minimum, without worrying about carrying out controls that allow establishing if the payment is correct or not, instead he should train his collaborators, adjust their internal procedures and establish controls that allow you to detect and correct faults in your operation or in the interconnection system.
Or better still sift all the information such as machine preferences, busy hours, denominations that is more used ... will be asked to:
- For example, what happens if in your casino or room 7:30 is the highest game time on a Thursday and the name that most broken is a billet of 20,000COP's in multigame machines? Then you can talk to your marketing team and design a promotion that encourages that for every 20,000COP's played in those teams, the house will give away 10%, this will undoubtedly increase the exercise and profit ...
Once this is understood, operators must communicate with their suppliers in search of advice to get the most out of the system, inquire about reports, statistics and all the high level information that the system can provide to read the market and always go one step ahead of your competition; remembering that if the information goes wrong from the casino - it is due to who is handling it - and does not know how to process it.
As you can see, it is not the system, it is the FORM in which the same is used ...
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