Caesars Entertainment is asking a federal judge to dismiss a class action lawsuit over cash-out machines. A Shreveport man is suing Caesars Entertainment, saying the casino owner is stealing millions of dollars from players a few cents at a time.
The lawsuit says Caesars uses an automated cash out system that's programmed to short change players by rounding down to the nearest dollar.
Caesars says Young is suing the wrong company because they don't own the Horseshoe Bossier City, where Young played.
The lawsuit says, by not providing coins, Caesars is pocketing millions of dollars. The case was filed as a class action, on behalf of everyone who's used one of Caesar's cash-out kiosks since 2012.
Plaintiff Mike Young claims Caesars effectively taxes players at its casinos by “manipulating the cash-out system employed by their electronic gaming systems.” Young argues Caesars’ cash-out kiosks round down to the nearest dollar when paying a player who cashes out a slot machine gaming voucher.
In addition to the cash, Caesars cash-out kiosks provide players with a “simple Ticket Redemption receipt” that provides “no further direction” and “left gamers without further option,” the Caesars casino class action alleges.
“The Kiosk simply kept the change,” the lawsuit states.
Caesars casino class action allegedly fails to notify players it will keep change on gaming vouchers in addition to not giving players their change, Young argues Caesars also fails to “put an average player on reasonable notice that Gaming Voucher would be rounded down and that the Kiosk would simply keep a player’s change.”
Caesars sold that casino to Vici Properties in 2017 but still manages it under a lease agreement. Caesars runs three casinos in Louisiana. They also operate gaming resorts in Florida, Mississippi, and 14 other states.
